Pricacy PolicyIn this policy you will find all the information regarding the processing of your personal data and the rights you can exercise to maintain control over them. Therefore, you must read it carefully before using this Website. Do not hesitate to ask us any questions about it.
MAIN ISSUES REGARDING THE PROCESSING OF YOUR PERSONAL DATA
From EMERGPROGRAM, SL (hereinafter “ TEP ”) we need to have the personal data that we request during your browsing and use of the website: www.emergprogram.com (hereinafter “ the Website ”), in order to:
- Offer you different channels where you can get in touch with us, to request information, answer questions, etc.
- Process the contracting of our courses and other training activities that we can offer you and be able to manage our services.
- Offer you, where appropriate, products and services that may be of interest to you through electronic means.
- We may also use your data to help improve the development, maintenance and usability of the Website.
In any case, we guarantee to guard said information with the maximum security guarantees and in accordance with current regulations on the protection of personal data.
At any time you can exercise the rights provided by the data protection regulations or ask us any questions you have about the processing of your data by contacting us via email hola@emergprogram.com.
FULL TEXT OF THE PRIVACY POLICY
- WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
Your personal data will be processed by the company EMERGPROGRAM, SL (“TEP”), with tax identification number B-01786755, registered office at Calle Ignasi Barraquer Nº4, 08460, Santa Maria de Palautordera, Barcelona (Spain).
- WHAT REQUIREMENTS MUST YOU MEET TO PROVIDE US WITH YOUR PERSONAL DATA?
2.1. Minimum age. To provide us with your personal data, use this Website and contract our services, you must be of legal age, have sufficient legal capacity and/or, where appropriate, the authorization of your legal representatives. In the same way, to contract our services on behalf of a legal entity, you must be of legal age, have full legal capacity to act and have sufficient capacity and legitimacy to bind said legal entity.
2.2. Veracity. When you provide us with your data to use our services, you guarantee that the data and information provided is real, truthful, updated and also belongs to you and not to third parties.
In addition, you must notify us of any changes that occur in the data provided, responding in any case to the veracity and accuracy of the data provided at all times.
- Age Control and Veracity. From TEP we reserve the right to verify your age and identification information at any time, even requiring an official accrediting document or equivalent procedure and, in the event of detection of fraud that proves or suspects that the User is a minor, to eliminate , temporarily deactivate and/or cancel your account.
Likewise, in the event that you select a Username or identifier similar to another for your account, TEP reserves the right to eliminate it or claim it if it deems it appropriate.
- WHAT DATA PROCESSING DO WE PERFORM THROUGH THE WEBSITE AND WHAT ARE ITS MAIN CHARACTERISTICS?
Below, we explain how we treat your personal information and provide you, in detail, with all the relevant information regarding your privacy:
- Navigation and use of our Website
- What data do we collect?
Information on the use of the Website: When you access the Website, even if you have not registered, information is collected through cookies or other tracking tools. These tools are small files that are downloaded to your device and collect data about your use of the Website. Through such tools, we may collect:
- Device Information: While using the Website, we collect information about the mobile device from which you access the Website. The information we collect is the device model, operating system and version, unique device identifier, and network.
- Information about your location: We also obtain the IP address, time zone and which is the mobile service provider, if any, which allows us to obtain a general location.
- Browsing information of the user: We collect information about the use you make of the Website. Specifically, the frequency of use, the sections you visit, the use of specific functions, etc.
- What are the purposes of processing your personal data?
- Carry out statistical analysis and improvement of the Website: All the information collected through cookies and other tracking tools help us to analyze, maintain and improve the Website, since from the analysis of the navigation made by the users, we can detect errors in the Website, aspects to improve in the design or the need to add new functions and services.
For more information, you can visit our Cookies Policy.
- Prevention, detection and prosecution of illicit activities or activities contrary to the conditions of service or that endanger the security of the information or the Website. TEP may process the data to control and prevent any form of abuse of our services, such as fraudulent activities, denial of service attacks, sending spam, unauthorized access, as well as any other practice that is contrary to the General Conditions of Use of the Website or the General Conditions of Contract or endangers the security of the information or the integrity of the Website itself.
- Advertising on the Website and social networks: On this Website, advertising may appear in the form of advertising banners that contain text, images, animations and/or videos, integrated within the content of the Website. Said advertising banners would link to third-party websites for advertising and/or informational purposes and, in no case, would be the responsibility of TEP. The advertising that appears in these banners may include personalized advertising, derived from the information obtained from the reading of Cookies or other tracking devices in your browser that allow you to show you ads related to your recent searches and show you the most relevant ads. Similarly, we use third-party advertising services to serve advertisements about our Services on other websites.
Even if you decide not to receive personalized ads based on your browser settings, ads may still appear based on other factors such as your general location or generic.
In addition, based on the social network tracking devices that are configured on the Website (see Cookies Policy), we can create an audience for the matching process in the corresponding social networks. The data that is sent is encrypted in our systems before being uploaded and provided to the social network (that is, a hidden and anonymous version of the user's data is sent) for later use and TEP advertising appears on your networks social. To learn more, visit: https://es-es.facebook.com/legal/terms/customaudience .
- What is the legal basis that allows us to process your data? In your case, is the provision of this data mandatory?
The information we collect through cookies and other tracking devices is based on your consent, which we request when you access the Website through an informative pop-up. At any time you can withdraw your consent by following the steps indicated in our Cookies Policy.
We can use all this information, based on our legitimate interest, to analyze and evaluate the use made of our Website and to be able to apply the necessary improvements to it.
- How long do we keep your information?
The terms of conservation of the information collected through cookies depend on the specific cookie. All information retention periods are specified, for each type of cookie, in our Cookies Policy.
- Who do we give your personal information to?
The transfers of personal data that are made through third-party cookies (cookies collected and managed by a third party) for this purpose are specified in the Cookies Policy. In addition, we can use the services of service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our service providers act, see point 4. To whom do we give your data? personal information? > Service Providers ).
If at any time we decide to show you advertising through this Website, we may share certain data with advertisers and third party networks and use said data to offer the user specific and personalized advertisements, as well as perform statistical analysis. On the other hand, advertisers can share with us the data they collect about the user to show you our advertising on other pages. For more information, visit our Cookies Policy.
- Contact us through our channels (contact form, email, WhatsApp, chat, appointment schedule, etc.)
- What data do we collect?
Identification and contact information. We collect the information that you provide us through the means that we make available to you on this Website. In this sense, we will treat your identification data (name and, where appropriate, surnames) and the email address and/or telephone (depending on the means used), as well as any other that you include in the communications you send us.
Curricular, academic and professional information. In the event that you send us your Curriculum Vitae (CV) we can process the information related to your studies, training, academic experience and that which you have included.
- What are the purposes of processing your personal data?
Respond to your requests. The main purpose of the processing of this data will be to answer your requests, resolve your doubts and/or provide you with the required information, as well as, where appropriate, follow up on them.
Advise you on our courses and activities: If available, an advisory service may be made available to you by our customer service, through which you can express your interests and we can recommend the courses and activities that best suit your interests. needs. This service will be available by appointment, so you must select the date and time (depending on availability) and leave your contact information, and the department will contact you on the indicated date.
Participate in our selection processes. In the event that you send us your CV, we will process your personal information to initiate, where appropriate, a selection process for eventual hiring and to monitor it.
Improve customer service. All the information derived from the doubts, queries, and the advice offered to the interested parties, as well as the way in which the requests are resolved, allows us to know how we provide our own customer service, allowing us to improve its quality. All the information collected, once the conservation period indicated in point d) has ended, is anonymized, only being kept for statistical purposes, and the interested parties cannot be identified.
- What is the legal basis that allows us to process your data? In your case, is the provision of this data mandatory?
Consent. The data provided for the above purposes will be processed based on your consent, granted when you voluntarily contact us through the means made available to you to either request information or send us other communications or to send us your CV to participate in our selection processes.
Legitimate interest. All the information collected by the customer service department will help us to improve the quality of the customer service provided, based on our legitimate interest.
- How long do we keep your information?
We will process all your personal information during the time your requests are being processed and for 6 months to monitor them. Once this period has ended, TEP will keep said information, blocked, for the periods provided in the legislation to attend to possible responsibilities and to demonstrate compliance with our obligations. All this, unless you start a new treatment. From this moment on, TEP will only treat the information anonymously, so that it will not be possible to link the statistical information with the specific users to whom it refers.
In the case of your CV, we will process your personal information during the selection process, if applicable, and/or, when there is no open selection process, for a maximum of 1 year for possible future selection processes that may fit your needs. professional profile or the interests that you have indicated.
- Who do we give your personal information to?
We do not make any additional transfer to carry out this treatment than those indicated, in general, in point 4. To whom do we transfer your personal information? In this sense, some channels through which you can contact us are managed by service providers, who act as Treatment Managers. You will find more information about how these service providers act in point 4, mentioned above.
- Subscription to our newsletter and receipt of other commercial information by electronic means
- What data do we collect?
Contact information. To send commercial information by electronic means, we use the contact data that you include in the corresponding form for registration in the newsletter or those contact data (email or mobile phone) that we have by virtue of our contractual relationship, in Their case.
- What are the purposes of processing your personal data?
Sending publications of interest and commercial communications: If you maintain a contractual relationship with us or have subscribed to receive commercial information, we can send you, through electronic means (email messages, SMS, WhatsApp or others), communications about PTSD-related products and services.
These communications will not violate, in any case, your rights to the privacy of your data or your intimacy, and will not be intrusive in terms of frequency.
- What is the legal basis that allows us to process your data? Is the provision of this data mandatory?
The sending of commercial communications is carried out:
- Based on our prior contractual relationship; either
- based on your consent, requested at the time of your subscription to our distribution list or by checking a corresponding box in other forms.
If you do not wish to receive this type of communication, you may not give your consent and/or withdraw it at any time by following the instructions indicated in each commercial e-mail or by sending us an email to hola@TEP.com, indicating your wish to stop receiving such communications. communications.
Even if you have unsubscribed from receiving commercial information, it is possible that you will continue to receive other administrative management communications of the contracted training activities or others relevant to contractual execution or security matters.
- How long do we keep your information?
We will store all your personal information for as long as our contractual relationship is in force. Once this is finished, TEP will keep, blocked, said information during the periods provided in the legislation to attend to possible responsibilities and to demonstrate compliance with our obligations.
In the event that the sending of commercial communications is based on your consent, the information will be kept for as long as you are registered on our distribution list for this type of information and, once you unsubscribe. , will remain blocked during the legal periods established to attend to eventual responsibilities.
- Who do we give your personal information to?
There are no specific transfers of your personal data to fulfill the purpose indicated in this section. However, we can use the services of mail marketing service providers or other advertising and marketing service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our providers act services, see point 4. To whom do we give your personal information > Service Providers ).
- Registration and Hiring of TEP Training Services.
- What data do we collect?
At the time of Registration:
Identification and contact information. We collect the information you provide us through the registration form on our Website. In this sense, we will treat your identification data (name and surname), the username you have chosen and the email address.
*Registration through social networks. In the event that you decide to register or log in through a third party social network, we will have access to some of your information included in your public social network account, as well as name and other profile information.
While using the Services:
Navigation data. During the use of our services and linked to your registration data, we may collect the information indicated in point 3.1. Navigation and use of our Website.
Profile Data: You may provide additional information in your profile, such as a photo, website link, your professional social media profiles, and any other information (including, but not limited to, personal address, identification numbers, and/or professional career) that you communicate to TEP when you are using our Website or in the context of any application or social network used by TEP on its Website.
Information about participation in the course. During the completion of the course, we collect information about your participation in it: tasks and activities carried out; user interactions with other students. Within the training activities that we offer you, there are channels to communicate with speakers or other students, through which you can publish content related to the training activity to which you have subscribed.
Image and Voice. Some training activities require interaction with other students or, where appropriate, speakers through videoconferences.
Information on transactions carried out. If you have made any paid subscription or other transactions, we collect data about those purchases or transactions. Among the data, we can obtain: payment information and payment method used, as well as billing, shipping and contact details. For security reasons, we do not collect or store information about the cardholder, the number of the debit/credit card used and other data linked to it.
- What are the purposes of processing your personal data?
- Register and provide you with our service. The main purpose of the processing of your personal data is to register you on our Website to, first of all, verify your identity and that you are of legal age and to be able to maintain, fulfill, develop, control and execute the services we offer to through this.
If you register through a social network, we will have access to the data included in your social network profile for the same purposes indicated above. Therefore, we will not post anything to your profile on your behalf without your consent.
Within this purpose, there are many treatments that are related to it:
- Management of the student's profile and their file in relation to the training activity and the courses offered by TEP. The data included in the profile will be visible to the rest of the students in the course.
- Management of videoconferences and training activities that require interaction of students and speakers by telematic means.
- Management of the Moodle platform, where all the necessary materials are provided to carry out the courses.
- Student management and monitoring.
- Invitation to events and other activities related to the course and networking actions .
- In general, the fulfillment of our obligations included in the Contract Conditions of our Services, as well as resolving disputes.
2.Carry out the ordinary management of our services and contact you. Within the ordinary management of the services, it is necessary to process your identification data, contact data and, in the event of contracting a payment service, those related to your chosen card/account/means of payment, which we request to manage your account and the purchases that, if any, you make. Likewise, they will serve to send you communications of an administrative nature, about updates, changes in our conditions of service, security alerts, as well as responding to any request or requirement that you send us.
3.Improve the Website, the Services and adjust the contents: All the personal information that we request or collect during the contractual relationship allows us to create an anonymous profile that, in relation to the other profiles of the rest of the users, allows us to create statistics of use that help us understand the use that our users make of the Website and the services in order to improve it, adjusting the content of our publications and services offered to users. The profile created for this purpose is anonymous, so TEP cannot relate the information to a specific user.
Likewise, all the information collected through cookies and other tracking tools help us to analyze, maintain and improve the Website, since from the analysis of the navigation made by the users, we can detect errors in the Website, aspects to improve in the design or the need to add new functions and services. For more information on how we collect and treat information through cookies, visit our Cookies Policy.
- Sending publications of interest and commercial communications: If you maintain a contractual relationship with us or have subscribed to receive commercial information, we can send you, through electronic means, communications about products and services related to our Services, as explained in point 3.3.
- Prevention, detection and prosecution of illicit activities or activities contrary to the conditions of service or that endanger the security of the information or the App. TEP, at its discretion, may process the data to control and prevent any form of abuse of our services. , such as fraudulent activities, denial of service attacks, sending spam, unauthorized access to the accounts of our users, as well as any other practice that is contrary to the General Conditions of Use of the Website or the Conditions General Terms of Contract or endanger the security of the information or the integrity of the Website itself.
- Participate in surveys and/or in events or other activities organized by us. We can invite you to carry out a survey through our own or third-party means to assess our Services, as well as invite you to events or other activities that we organize for students. If you enroll in any of these activities, we will collect and store the data you provide us to manage them. When we use a third party platform to administer a survey or activity, that third party's privacy policy will apply.
- What is the legal basis that allows us to process your data? In your case, is the provision of this data mandatory?
The processing of your personal data, in general, is necessary to execute the contractual relationship that is created with your registration on our Website and to comply with our legal obligations (purposes b.1., b.2. and b.5) .
The sending of commercial communications (purpose b.4) is carried out based on our previous contractual relationship.
Carrying out surveys or registering for events organized by us (purpose b.6) will always be based on your consent, and your participation in said activities is always voluntary.
The information we collect through cookies and other tracking devices is based on your consent, which we request when you access the application. We can use all this information, based on our legitimate interest, to analyze and evaluate the use made of the Website and to be able to apply the necessary improvements to it (purpose b.3).
- How long do we keep your information?
We will store all your personal information for as long as our contractual relationship is in force (course duration and while the Moodle platform is active). Once this is finished, TEP will keep, blocked, said information during the periods provided in the legislation to attend to possible responsibilities and to demonstrate compliance with our obligations.
The terms of conservation of the information collected through cookies depend on the specific cookie. All information retention periods are specified, for each type of cookie, in our Cookies Policy.
- Who do we give your personal information to?
In addition to the transfers indicated, in general, in point 4. To whom do we transfer your personal information? We can share some basic identification data with the students of the courses to which you have enrolled for informational purposes, for the proper development of joint activities. In this sense, if you post a comment, doubt or question using the means within moodle, the user's information (including her name) may be publicly visible to other users.
- Purchase of TEP Products
- What data do we collect?
Identification and contact information. We collect the information you provide us through the purchase form on our Website. In this sense, we will treat your identification data (name and surname), shipping and billing address, email and other data necessary to process the purchase and shipment.
Information on transactions carried out. We collect data about such purchases or transactions as necessary to process the order. Among the data, we can obtain: payment information and payment method used, as well as billing, shipping and contact details. In general, all our payment methods are secure, and we do not collect or store information about the cardholder, the number of the debit/credit card used and other data linked to it.
- What are the purposes of processing your personal data?
- Process the purchase and shipment of products. The main purpose is the processing of the purchase made through our online store and the shipment of the products.
2.Carry out the ordinary management of our services and contact you. Within the ordinary management of the services, it is necessary to process your identification data, contact data and, in the event of contracting a payment service, those related to your chosen card/account/means of payment, which we request to manage the purchases that you make. do. Likewise, they will serve to send you communications of an administrative nature, about updates, changes in our conditions of service, security alerts, as well as responding to any request or requirement that you send us.
3.Improve the Website, the Services and adjust the contents: All the personal information that we request or collect during the contractual relationship allows us to create an anonymous profile that, in relation to the other profiles of the rest of the users, allows us to create statistics of use that help us understand the use that our users make of the Website and the services in order to improve it, adjusting the content of our publications and services offered to users. The profile created for this purpose is anonymous, so TEP cannot relate the information to a specific user.
Likewise, all the information collected through cookies and other tracking tools help us to analyze, maintain and improve the Website, since from the analysis of the navigation made by the users, we can detect errors in the Website, aspects to improve in the design or the need to add new functions and services. For more information on how we collect and treat information through cookies, visit our Cookies Policy.
- Sending publications of interest and commercial communications: If you have purchased a product from our online store, we can send you, through electronic means, communications about related products and services, as explained in point 3.3.
- Prevention, detection and prosecution of illicit activities or activities contrary to the conditions of service or that endanger the security of the information or the App. TEP may process the data to control and prevent any form of abuse of our services, such as activities fraudulent, denial of service attacks, sending spam, unauthorized access to the accounts of our users, as well as any other practice that is contrary to the Terms and Conditions or endangers the security of the information or its own integrity of the Website.
- What is the legal basis that allows us to process your data? In your case, is the provision of this data mandatory?
The processing of your personal data, in general, is necessary to execute the contractual relationship that is created with your registration on our Website and to comply with our legal obligations (purposes b.1., b.2. and b.5) .
The sending of commercial communications (purpose b.4) is carried out based on our previous contractual relationship.
The information we collect through cookies and other tracking devices is based on your consent, which we request when you access the application. We can use all this information, based on our legitimate interest, to analyze and evaluate the use made of the Website and to be able to apply the necessary improvements to it (purpose b.3).
- How long do we keep your information?
We will store all your personal information for as long as our contractual relationship is in force. Once this is finished, TEP will keep, blocked, said information during the periods provided in the legislation to attend to possible responsibilities and to demonstrate compliance with our obligations.
The terms of conservation of the information collected through cookies depend on the specific cookie. All information retention periods are specified, for each type of cookie, in our Cookies Policy.
- Who do we give your personal information to?
In addition to the transfers indicated, in general, in point 4. To whom do we give your personal information?, we will use the services of transport companies to send the products purchased through our online store. Said assignment is, in any case, necessary to be able to fulfill our contractual obligations (the shipment and delivery of the purchased product).
- Posting Comments on the Blog
- What data do we collect?
Basic identification and contact data. For the publication of comments, we request the basic contact information of the corresponding form. You can select an alias, in case you do not want to publish your name.
- What are the purposes of processing your personal data?
Publication of comments on the blog: Through the corresponding form you can publish a comment with your opinion on the topics that appear on the blog. The email request is necessary for security and fraud prevention purposes.
Please note that when you post a comment, it will be visible to users who visit the Website.
We remind you that the publication of obscene, offensive, vulgar content or that induces criminal, denigratory, defamatory, infamous, violent or, in general, contrary to the law, morality and generally accepted good customs or public order is not allowed. and/or content contrary to our Terms and Conditions. TEP reserves the right to remove comments that violate these rules and take any action it deems appropriate.
- What is the legal basis that allows us to process your data? Is the provision of this data mandatory?
Consent. The publication of comments are completely voluntary, so their inclusion in the blog implies the granting of consent for their publication and treatment by TEP.
- How long do we keep your information?
Comments will be published for as long as the corresponding post is posted on the blog (for as long as it is relevant to the public).
- Who do we give your personal information to?
There are no specific transfers of your personal data to fulfill the purpose indicated in this section. However, we can use the services of service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our service providers act, see point 4. To whom do we give your personal information? > Service Providers ).
Keep in mind that the comments are public, so they will be visible to other users who access the publication.
- TEP presence in social networks.
- Presence of TEP in social networks:
TEP has a profile on the main social networks, such as Facebook, Twitter, Instagram, LinkedIn or YouTube .
When you become a follower of any of our pages on social networks, the processing of data will be governed by the conditions of use, privacy policies and access regulations that belong to the corresponding social network and previously accepted by the user.
TEP, in this sense, will treat your data with the purpose of correctly managing its presence in the social network, informing you of activities, products or services, as well as for any other purpose that the regulations of social networks allow.
Keep in mind that we have no influence on the information that the social network collects or how it processes it, so we recommend that you stay informed of the purpose and scope of the collection of information that is carried out through said social networks.
- TO WHOM DO WE GIVE YOUR PERSONAL INFORMATION?
In general, from TEP we will not communicate your data to third parties. However, in addition to the transfers that we specifically indicate in the section in which we explain the characteristics of the different operations (point 3), we inform you of the communications that we can make, in general, and that affect all previous treatments. and its legitimate base.
- Providers of essential services to execute the service we offer you, (for example, computer hosting companies or platforms for sending commercial communications). Notwithstanding the foregoing, these entities have signed the corresponding confidentiality agreements and will only process your data according to our instructions, not being able to use them for their own purposes or apart from the service they provide us.
International transfers. Some of our service providers are located in the United States or other countries located outside the European Economic Area. The services of these providers imply the existence of an international transfer of your personal data, which could mean a lower degree of protection than that contained in European regulations. However, all providers of this type are adhered to the framework of the Privacy Shield ( https://www.privacyshield.gov/welcome), an agreement signed between the United States and the European Union by which the American entities adhering to the program guarantee that they apply the same data protection standards as European companies or, where appropriate, the corresponding approved standard contractual clauses have been signed. by the European Commission. Therefore, the use of these providers does not give rise to a lower degree of protection of your personal data than the use of providers located in the European Union would have.
Among others, we use the services of Amazon Web Services, adhering to the framework of the Privacy Shield.
- Public Organizations and other entities . We may disclose to the competent public authorities or other private entities (for example, auditors) the data and any other information that is in our possession or that is accessible through our systems when there is a legal obligation to do so, as well as when it is required. , for example, when the purpose is to prevent or prosecute abuses of services or fraudulent activities through our Website or web page. In these cases, the personal data that you provide us would be kept and made available to the administrative or judicial authorities.
- In the event of a corporate operation: In the event that TEP such as a merger, an acquisition, sale of all or part of its assets or any other type of corporate operation in which a third party is involved, we may share, disclose or transfer the data of users to the successor entity (including during the pre-operation phase).
- To third parties after aggregation or anonymization: We may disclose or use aggregated or anonymized data (that is, which is not linked to an identified or identifiable natural person) for any purpose.
- To third parties with the consent of the user or another legitimate basis: In the event that we want to share data with third parties outside the scope of this Privacy Policy, their consent will be requested, in any case, or they will be informed about it and its legitimate basis.
Likewise, we inform you that this Privacy Policy only refers to the collection, treatment and use of information (related to personal data) by us through the interaction you make with our Website. Access to third-party Web pages that you can access through links from the Website have their own privacy policies over which we have no control. Therefore, before providing them with any personal information, we recommend that you inform yourself about their Privacy Policies.
- WHAT ARE THE RIGHTS YOU CAN EXERCISE AS INTERESTED?
You can exercise the rights that the law guarantees you in relation to the processing of your personal data by contacting our Data Protection Officer via email hola@emergprogram.com.
Any request for rights that we receive will be resolved as soon as possible and, in any case, within a maximum period of 1 month from when we receive it. In some cases, it will be necessary to request a copy of your identity document or other identification document if it is necessary to verify your identity.
The rights that correspond to you as an interested party are the following:
- Right to withdraw the consent granted
You can revoke your consent in relation to all processing based on it at any time. However, the withdrawal of consent will not affect the legality of the treatment based on the consent prior to its withdrawal.
- Right of access
You have the right to know what data is being processed, if applicable and, if so, to obtain a copy of these, as well as to obtain information regarding:
- the origin and recipients of the data;
- the purposes for which they are processed;
- whether there is an automated decision-making process, including profiling;
- the data retention period; Y
- the rights provided by the regulations.
- Right of rectification
You have the right to obtain the rectification of your personal data or to complete them when they are incomplete.
- Right of deletion
You have the right to request the deletion of your personal data if they are no longer necessary for the purpose for which they were collected or, where appropriate, if we are no longer authorized to treat them.
- Right to data portability
You have the right to request the portability of the data in the case of the processing of your data that is based on your consent or on the execution of a contract, as long as the processing has been carried out by automated means. In case of exercising this right, you will receive your personal data in a structured format, commonly used and readable by any electronic device. However, you can also request, when possible, that your data be transmitted directly to another company.
- Right to limit the processing of your personal data
You have the right to limit the processing of your data in the following cases:
- When you have requested the rectification of your personal data during the period in which we verify the accuracy of the same.
- When you consider that we are not authorized to process your data. In that case, you can ask us to limit its use instead of requesting its deletion.
- When you consider that it is no longer necessary for us to continue processing your data and you want us to keep it for the purposes of exercising or defending claims.
- In cases where there is a processing based on our legitimate interest and you have exercised your right to object to it, you can ask us to limit the use of your data during the verification of the prevalence of said interests with respect to yours.
- Right of opposition
You have the right to object at any time to the processing of your personal data based on our legitimate interest, including profiling.
Unsubscribe from commercial communications : Remember that at any time you can oppose the receipt of this type of communication by sending us an email to hola@TEP.com. You can also exclude yourself from this service by following the instructions indicated in the footer of the body of each of the electronic communications that we send you.
We remind you that, even if you proceed to unsubscribe from said commercial communications, you may continue to receive communications from TEP regarding the administrative management of the Services that you have contracted, security alerts, changes in our conditions and policies and other communications necessary for the development of the contractual relationship that we maintain with you or to resolve requests and petitions that you send us through the means that we make available to you.
- Right to file a claim with the Control Authority
Remember that, at any time, and in the event that you consider that we have violated your right to the protection of your data, you can address your defense to the corresponding Control Authority, in the case of Spain, the Spanish Data Protection Agency ( www.agpd.es ).
- Closing your account and withdrawal
To withdraw from the contracted Programs you must follow the procedure indicated in our Terms and Conditions. In the event that you desist and/or request cancellation (closure of your account) by sending an email to hola@TEP.com, you will lose the right to use any benefits or services that you may have active on the date of cancellation. and/or have contracted previously.
In the event that you request withdrawal or cancellation, we will be able to keep all your personal data for a period necessary to guarantee the exercise of our processes, our legal obligations and resolve possible disputes.
All your personal data will be processed and kept to the extent strictly necessary to comply with the law or for the purposes that we have described to you. Once the data is cancelled, we will be able to keep it for a period necessary to be able to guarantee the exercise of our processes and our legal obligations and resolve disputes. When your data is no longer relevant to the purposes for which it was collected, it will be deleted or anonymised, including any logs or other supporting information.
- HOW DO WE GUARANTEE THE CONFIDENTIALITY OF YOUR INFORMATION?
The security of your personal data is a priority for us. For this reason, TEP has implemented all the necessary security measures to guarantee effective use and treatment of the personal data provided by the user, safeguarding their intimacy, privacy, confidentiality and integrity and makes use of the technical means necessary to avoid the alteration, loss, unauthorized access or treatment of your data, according to the state of technology at all times.
Consequently, we comply with the recommended security standards to protect them. However, it is impossible to fully guarantee its security due to the very nature of the Internet and because there may be malicious actions by third parties beyond our control.
We promise to act quickly and diligently in the event that data security is compromised or compromised, and to inform you about it if it is relevant.
- WHAT REGULATIONS AFFECT THIS PRIVACY POLICY?
In case you wish to obtain more information about the regulations that assist you, protect you and establish your rights, we put at your disposal the laws that have inspired this policy and are relevant to you:
- General Data Protection Regulation EU 216/679
https://www.boe.es/buscar/doc.php?id=DOUE-L-2016-80807
- Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
https://www.boe.es/eli/es/lo/2018/12/05/3
- Law 34/2002, of July 11, on services of the information society and electronic commerce
http://www.boe.es/buscar/act.php?id=BOE-A-2002-13758
From TEP we can modify the content of the privacy policy at any time according to the legislative, jurisprudential or interpretation modifications of the Spanish Data Protection Agency that may occur.
Therefore, we recommend that you periodically review this Privacy Policy to be informed of how your personal data is treated and protected, as well as the rights that assist you.
This Privacy Policy has been modified on May 6, 2020.
In this policy you will find all the information regarding the processing of your personal data and the rights you can exercise to maintain control over them. Therefore, you must read it carefully before using this Website. Do not hesitate to ask us any questions about it.
MAIN ISSUES REGARDING THE PROCESSING OF YOUR PERSONAL DATA
From EMERGPROGRAM, SL (hereinafter “ TEP ”) we need to have the personal data that we request during your browsing and use of the website: www.emergprogram.com (hereinafter “ the Website ”), in order to:
- Offer you different channels where you can get in touch with us, to request information, answer questions, etc.
- Process the contracting of our courses and other training activities that we can offer you and be able to manage our services.
- Offer you, where appropriate, products and services that may be of interest to you through electronic means.
- We may also use your data to help improve the development, maintenance and usability of the Website.
In any case, we guarantee to guard said information with the maximum security guarantees and in accordance with current regulations on the protection of personal data.
At any time you can exercise the rights provided by the data protection regulations or ask us any questions you have about the processing of your data by contacting us via email hola@emergprogram.com.
FULL TEXT OF THE PRIVACY POLICY
- WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
Your personal data will be processed by the company EMERGPROGRAM, SL (“TEP”), with tax identification number B-01786755, registered office at Calle Ignasi Barraquer Nº4, 08460, Santa Maria de Palautordera, Barcelona (Spain).
- WHAT REQUIREMENTS MUST YOU MEET TO PROVIDE US WITH YOUR PERSONAL DATA?
2.1. Minimum age. To provide us with your personal data, use this Website and contract our services, you must be of legal age, have sufficient legal capacity and/or, where appropriate, the authorization of your legal representatives. In the same way, to contract our services on behalf of a legal entity, you must be of legal age, have full legal capacity to act and have sufficient capacity and legitimacy to bind said legal entity.
2.2. Veracity. When you provide us with your data to use our services, you guarantee that the data and information provided is real, truthful, updated and also belongs to you and not to third parties.
In addition, you must notify us of any changes that occur in the data provided, responding in any case to the veracity and accuracy of the data provided at all times.
- Age Control and Veracity. From TEP we reserve the right to verify your age and identification information at any time, even requiring an official accrediting document or equivalent procedure and, in the event of detection of fraud that proves or suspects that the User is a minor, to eliminate , temporarily deactivate and/or cancel your account.
Likewise, in the event that you select a Username or identifier similar to another for your account, TEP reserves the right to eliminate it or claim it if it deems it appropriate.
- WHAT DATA PROCESSING DO WE PERFORM THROUGH THE WEBSITE AND WHAT ARE ITS MAIN CHARACTERISTICS?
Below, we explain how we treat your personal information and provide you, in detail, with all the relevant information regarding your privacy:
- Navigation and use of our Website
- What data do we collect?
Information on the use of the Website: When you access the Website, even if you have not registered, information is collected through cookies or other tracking tools. These tools are small files that are downloaded to your device and collect data about your use of the Website. Through such tools, we may collect:
- Device Information: While using the Website, we collect information about the mobile device from which you access the Website. The information we collect is the device model, operating system and version, unique device identifier, and network.
- Information about your location: We also obtain the IP address, time zone and which is the mobile service provider, if any, which allows us to obtain a general location.
- Browsing information of the user: We collect information about the use you make of the Website. Specifically, the frequency of use, the sections you visit, the use of specific functions, etc.
- What are the purposes of processing your personal data?
- Carry out statistical analysis and improvement of the Website: All the information collected through cookies and other tracking tools help us to analyze, maintain and improve the Website, since from the analysis of the navigation made by the users, we can detect errors in the Website, aspects to improve in the design or the need to add new functions and services.
For more information, you can visit our Cookies Policy.
- Prevention, detection and prosecution of illicit activities or activities contrary to the conditions of service or that endanger the security of the information or the Website. TEP may process the data to control and prevent any form of abuse of our services, such as fraudulent activities, denial of service attacks, sending spam, unauthorized access, as well as any other practice that is contrary to the General Conditions of Use of the Website or the General Conditions of Contract or endangers the security of the information or the integrity of the Website itself.
- Advertising on the Website and social networks: On this Website, advertising may appear in the form of advertising banners that contain text, images, animations and/or videos, integrated within the content of the Website. Said advertising banners would link to third-party websites for advertising and/or informational purposes and, in no case, would be the responsibility of TEP. The advertising that appears in these banners may include personalized advertising, derived from the information obtained from the reading of Cookies or other tracking devices in your browser that allow you to show you ads related to your recent searches and show you the most relevant ads. Similarly, we use third-party advertising services to serve advertisements about our Services on other websites.
Even if you decide not to receive personalized ads based on your browser settings, ads may still appear based on other factors such as your general location or generic.
In addition, based on the social network tracking devices that are configured on the Website (see Cookies Policy), we can create an audience for the matching process in the corresponding social networks. The data that is sent is encrypted in our systems before being uploaded and provided to the social network (that is, a hidden and anonymous version of the user's data is sent) for later use and TEP advertising appears on your networks social. To learn more, visit: https://es-es.facebook.com/legal/terms/customaudience .
- What is the legal basis that allows us to process your data? In your case, is the provision of this data mandatory?
The information we collect through cookies and other tracking devices is based on your consent, which we request when you access the Website through an informative pop-up. At any time you can withdraw your consent by following the steps indicated in our Cookies Policy.
We can use all this information, based on our legitimate interest, to analyze and evaluate the use made of our Website and to be able to apply the necessary improvements to it.
- How long do we keep your information?
The terms of conservation of the information collected through cookies depend on the specific cookie. All information retention periods are specified, for each type of cookie, in our Cookies Policy.
- Who do we give your personal information to?
The transfers of personal data that are made through third-party cookies (cookies collected and managed by a third party) for this purpose are specified in the Cookies Policy. In addition, we can use the services of service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our service providers act, see point 4. To whom do we give your data? personal information? > Service Providers ).
If at any time we decide to show you advertising through this Website, we may share certain data with advertisers and third party networks and use said data to offer the user specific and personalized advertisements, as well as perform statistical analysis. On the other hand, advertisers can share with us the data they collect about the user to show you our advertising on other pages. For more information, visit our Cookies Policy.
- Contact us through our channels (contact form, email, WhatsApp, chat, appointment schedule, etc.)
- What data do we collect?
Identification and contact information. We collect the information that you provide us through the means that we make available to you on this Website. In this sense, we will treat your identification data (name and, where appropriate, surnames) and the email address and/or telephone (depending on the means used), as well as any other that you include in the communications you send us.
Curricular, academic and professional information. In the event that you send us your Curriculum Vitae (CV) we can process the information related to your studies, training, academic experience and that which you have included.
- What are the purposes of processing your personal data?
Respond to your requests. The main purpose of the processing of this data will be to answer your requests, resolve your doubts and/or provide you with the required information, as well as, where appropriate, follow up on them.
Advise you on our courses and activities: If available, an advisory service may be made available to you by our customer service, through which you can express your interests and we can recommend the courses and activities that best suit your interests. needs. This service will be available by appointment, so you must select the date and time (depending on availability) and leave your contact information, and the department will contact you on the indicated date.
Participate in our selection processes. In the event that you send us your CV, we will process your personal information to initiate, where appropriate, a selection process for eventual hiring and to monitor it.
Improve customer service. All the information derived from the doubts, queries, and the advice offered to the interested parties, as well as the way in which the requests are resolved, allows us to know how we provide our own customer service, allowing us to improve its quality. All the information collected, once the conservation period indicated in point d) has ended, is anonymized, only being kept for statistical purposes, and the interested parties cannot be identified.
- What is the legal basis that allows us to process your data? In your case, is the provision of this data mandatory?
Consent. The data provided for the above purposes will be processed based on your consent, granted when you voluntarily contact us through the means made available to you to either request information or send us other communications or to send us your CV to participate in our selection processes.
Legitimate interest. All the information collected by the customer service department will help us to improve the quality of the customer service provided, based on our legitimate interest.
- How long do we keep your information?
We will process all your personal information during the time your requests are being processed and for 6 months to monitor them. Once this period has ended, TEP will keep said information, blocked, for the periods provided in the legislation to attend to possible responsibilities and to demonstrate compliance with our obligations. All this, unless you start a new treatment. From this moment on, TEP will only treat the information anonymously, so that it will not be possible to link the statistical information with the specific users to whom it refers.
In the case of your CV, we will process your personal information during the selection process, if applicable, and/or, when there is no open selection process, for a maximum of 1 year for possible future selection processes that may fit your needs. professional profile or the interests that you have indicated.
- Who do we give your personal information to?
We do not make any additional transfer to carry out this treatment than those indicated, in general, in point 4. To whom do we transfer your personal information? In this sense, some channels through which you can contact us are managed by service providers, who act as Treatment Managers. You will find more information about how these service providers act in point 4, mentioned above.
- Subscription to our newsletter and receipt of other commercial information by electronic means
- What data do we collect?
Contact information. To send commercial information by electronic means, we use the contact data that you include in the corresponding form for registration in the newsletter or those contact data (email or mobile phone) that we have by virtue of our contractual relationship, in Their case.
- What are the purposes of processing your personal data?
Sending publications of interest and commercial communications: If you maintain a contractual relationship with us or have subscribed to receive commercial information, we can send you, through electronic means (email messages, SMS, WhatsApp or others), communications about PTSD-related products and services.
These communications will not violate, in any case, your rights to the privacy of your data or your intimacy, and will not be intrusive in terms of frequency.
- What is the legal basis that allows us to process your data? Is the provision of this data mandatory?
The sending of commercial communications is carried out:
- Based on our prior contractual relationship; either
- based on your consent, requested at the time of your subscription to our distribution list or by checking a corresponding box in other forms.
If you do not wish to receive this type of communication, you may not give your consent and/or withdraw it at any time by following the instructions indicated in each commercial e-mail or by sending us an email to hola@TEP.com, indicating your wish to stop receiving such communications. communications.
Even if you have unsubscribed from receiving commercial information, it is possible that you will continue to receive other administrative management communications of the contracted training activities or others relevant to contractual execution or security matters.
- How long do we keep your information?
We will store all your personal information for as long as our contractual relationship is in force. Once this is finished, TEP will keep, blocked, said information during the periods provided in the legislation to attend to possible responsibilities and to demonstrate compliance with our obligations.
In the event that the sending of commercial communications is based on your consent, the information will be kept for as long as you are registered on our distribution list for this type of information and, once you unsubscribe. , will remain blocked during the legal periods established to attend to eventual responsibilities.
- Who do we give your personal information to?
There are no specific transfers of your personal data to fulfill the purpose indicated in this section. However, we can use the services of mail marketing service providers or other advertising and marketing service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our providers act services, see point 4. To whom do we give your personal information > Service Providers ).
- Registration and Hiring of TEP Training Services.
- What data do we collect?
At the time of Registration:
Identification and contact information. We collect the information you provide us through the registration form on our Website. In this sense, we will treat your identification data (name and surname), the username you have chosen and the email address.
*Registration through social networks. In the event that you decide to register or log in through a third party social network, we will have access to some of your information included in your public social network account, as well as name and other profile information.
While using the Services:
Navigation data. During the use of our services and linked to your registration data, we may collect the information indicated in point 3.1. Navigation and use of our Website.
Profile Data: You may provide additional information in your profile, such as a photo, website link, your professional social media profiles, and any other information (including, but not limited to, personal address, identification numbers, and/or professional career) that you communicate to TEP when you are using our Website or in the context of any application or social network used by TEP on its Website.
Information about participation in the course. During the completion of the course, we collect information about your participation in it: tasks and activities carried out; user interactions with other students. Within the training activities that we offer you, there are channels to communicate with speakers or other students, through which you can publish content related to the training activity to which you have subscribed.
Image and Voice. Some training activities require interaction with other students or, where appropriate, speakers through videoconferences.
Information on transactions carried out. If you have made any paid subscription or other transactions, we collect data about those purchases or transactions. Among the data, we can obtain: payment information and payment method used, as well as billing, shipping and contact details. For security reasons, we do not collect or store information about the cardholder, the number of the debit/credit card used and other data linked to it.
- What are the purposes of processing your personal data?
- Register and provide you with our service. The main purpose of the processing of your personal data is to register you on our Website to, first of all, verify your identity and that you are of legal age and to be able to maintain, fulfill, develop, control and execute the services we offer to through this.
If you register through a social network, we will have access to the data included in your social network profile for the same purposes indicated above. Therefore, we will not post anything to your profile on your behalf without your consent.
Within this purpose, there are many treatments that are related to it:
- Management of the student's profile and their file in relation to the training activity and the courses offered by TEP. The data included in the profile will be visible to the rest of the students in the course.
- Management of videoconferences and training activities that require interaction of students and speakers by telematic means.
- Management of the Moodle platform, where all the necessary materials are provided to carry out the courses.
- Student management and monitoring.
- Invitation to events and other activities related to the course and networking actions .
- In general, the fulfillment of our obligations included in the Contract Conditions of our Services, as well as resolving disputes.
2.Carry out the ordinary management of our services and contact you. Within the ordinary management of the services, it is necessary to process your identification data, contact data and, in the event of contracting a payment service, those related to your chosen card/account/means of payment, which we request to manage your account and the purchases that, if any, you make. Likewise, they will serve to send you communications of an administrative nature, about updates, changes in our conditions of service, security alerts, as well as responding to any request or requirement that you send us.
3.Improve the Website, the Services and adjust the contents: All the personal information that we request or collect during the contractual relationship allows us to create an anonymous profile that, in relation to the other profiles of the rest of the users, allows us to create statistics of use that help us understand the use that our users make of the Website and the services in order to improve it, adjusting the content of our publications and services offered to users. The profile created for this purpose is anonymous, so TEP cannot relate the information to a specific user.
Likewise, all the information collected through cookies and other tracking tools help us to analyze, maintain and improve the Website, since from the analysis of the navigation made by the users, we can detect errors in the Website, aspects to improve in the design or the need to add new functions and services. For more information on how we collect and treat information through cookies, visit our Cookies Policy.
- Sending publications of interest and commercial communications: If you maintain a contractual relationship with us or have subscribed to receive commercial information, we can send you, through electronic means, communications about products and services related to our Services, as explained in point 3.3.
- Prevention, detection and prosecution of illicit activities or activities contrary to the conditions of service or that endanger the security of the information or the App. TEP, at its discretion, may process the data to control and prevent any form of abuse of our services. , such as fraudulent activities, denial of service attacks, sending spam, unauthorized access to the accounts of our users, as well as any other practice that is contrary to the General Conditions of Use of the Website or the Conditions General Terms of Contract or endanger the security of the information or the integrity of the Website itself.
- Participate in surveys and/or in events or other activities organized by us. We can invite you to carry out a survey through our own or third-party means to assess our Services, as well as invite you to events or other activities that we organize for students. If you enroll in any of these activities, we will collect and store the data you provide us to manage them. When we use a third party platform to administer a survey or activity, that third party's privacy policy will apply.
- What is the legal basis that allows us to process your data? In your case, is the provision of this data mandatory?
The processing of your personal data, in general, is necessary to execute the contractual relationship that is created with your registration on our Website and to comply with our legal obligations (purposes b.1., b.2. and b.5) .
The sending of commercial communications (purpose b.4) is carried out based on our previous contractual relationship.
Carrying out surveys or registering for events organized by us (purpose b.6) will always be based on your consent, and your participation in said activities is always voluntary.
The information we collect through cookies and other tracking devices is based on your consent, which we request when you access the application. We can use all this information, based on our legitimate interest, to analyze and evaluate the use made of the Website and to be able to apply the necessary improvements to it (purpose b.3).
- How long do we keep your information?
We will store all your personal information for as long as our contractual relationship is in force (course duration and while the Moodle platform is active). Once this is finished, TEP will keep, blocked, said information during the periods provided in the legislation to attend to possible responsibilities and to demonstrate compliance with our obligations.
The terms of conservation of the information collected through cookies depend on the specific cookie. All information retention periods are specified, for each type of cookie, in our Cookies Policy.
- Who do we give your personal information to?
In addition to the transfers indicated, in general, in point 4. To whom do we transfer your personal information? We can share some basic identification data with the students of the courses to which you have enrolled for informational purposes, for the proper development of joint activities. In this sense, if you post a comment, doubt or question using the means within moodle, the user's information (including her name) may be publicly visible to other users.
- Purchase of TEP Products
- What data do we collect?
Identification and contact information. We collect the information you provide us through the purchase form on our Website. In this sense, we will treat your identification data (name and surname), shipping and billing address, email and other data necessary to process the purchase and shipment.
Information on transactions carried out. We collect data about such purchases or transactions as necessary to process the order. Among the data, we can obtain: payment information and payment method used, as well as billing, shipping and contact details. In general, all our payment methods are secure, and we do not collect or store information about the cardholder, the number of the debit/credit card used and other data linked to it.
- What are the purposes of processing your personal data?
- Process the purchase and shipment of products. The main purpose is the processing of the purchase made through our online store and the shipment of the products.
2.Carry out the ordinary management of our services and contact you. Within the ordinary management of the services, it is necessary to process your identification data, contact data and, in the event of contracting a payment service, those related to your chosen card/account/means of payment, which we request to manage the purchases that you make. do. Likewise, they will serve to send you communications of an administrative nature, about updates, changes in our conditions of service, security alerts, as well as responding to any request or requirement that you send us.
3.Improve the Website, the Services and adjust the contents: All the personal information that we request or collect during the contractual relationship allows us to create an anonymous profile that, in relation to the other profiles of the rest of the users, allows us to create statistics of use that help us understand the use that our users make of the Website and the services in order to improve it, adjusting the content of our publications and services offered to users. The profile created for this purpose is anonymous, so TEP cannot relate the information to a specific user.
Likewise, all the information collected through cookies and other tracking tools help us to analyze, maintain and improve the Website, since from the analysis of the navigation made by the users, we can detect errors in the Website, aspects to improve in the design or the need to add new functions and services. For more information on how we collect and treat information through cookies, visit our Cookies Policy.
- Sending publications of interest and commercial communications: If you have purchased a product from our online store, we can send you, through electronic means, communications about related products and services, as explained in point 3.3.
- Prevention, detection and prosecution of illicit activities or activities contrary to the conditions of service or that endanger the security of the information or the App. TEP may process the data to control and prevent any form of abuse of our services, such as activities fraudulent, denial of service attacks, sending spam, unauthorized access to the accounts of our users, as well as any other practice that is contrary to the Terms and Conditions or endangers the security of the information or its own integrity of the Website.
- What is the legal basis that allows us to process your data? In your case, is the provision of this data mandatory?
The processing of your personal data, in general, is necessary to execute the contractual relationship that is created with your registration on our Website and to comply with our legal obligations (purposes b.1., b.2. and b.5) .
The sending of commercial communications (purpose b.4) is carried out based on our previous contractual relationship.
The information we collect through cookies and other tracking devices is based on your consent, which we request when you access the application. We can use all this information, based on our legitimate interest, to analyze and evaluate the use made of the Website and to be able to apply the necessary improvements to it (purpose b.3).
- How long do we keep your information?
We will store all your personal information for as long as our contractual relationship is in force. Once this is finished, TEP will keep, blocked, said information during the periods provided in the legislation to attend to possible responsibilities and to demonstrate compliance with our obligations.
The terms of conservation of the information collected through cookies depend on the specific cookie. All information retention periods are specified, for each type of cookie, in our Cookies Policy.
- Who do we give your personal information to?
In addition to the transfers indicated, in general, in point 4. To whom do we give your personal information?, we will use the services of transport companies to send the products purchased through our online store. Said assignment is, in any case, necessary to be able to fulfill our contractual obligations (the shipment and delivery of the purchased product).
- Posting Comments on the Blog
- What data do we collect?
Basic identification and contact data. For the publication of comments, we request the basic contact information of the corresponding form. You can select an alias, in case you do not want to publish your name.
- What are the purposes of processing your personal data?
Publication of comments on the blog: Through the corresponding form you can publish a comment with your opinion on the topics that appear on the blog. The email request is necessary for security and fraud prevention purposes.
Please note that when you post a comment, it will be visible to users who visit the Website.
We remind you that the publication of obscene, offensive, vulgar content or that induces criminal, denigratory, defamatory, infamous, violent or, in general, contrary to the law, morality and generally accepted good customs or public order is not allowed. and/or content contrary to our Terms and Conditions. TEP reserves the right to remove comments that violate these rules and take any action it deems appropriate.
- What is the legal basis that allows us to process your data? Is the provision of this data mandatory?
Consent. The publication of comments are completely voluntary, so their inclusion in the blog implies the granting of consent for their publication and treatment by TEP.
- How long do we keep your information?
Comments will be published for as long as the corresponding post is posted on the blog (for as long as it is relevant to the public).
- Who do we give your personal information to?
There are no specific transfers of your personal data to fulfill the purpose indicated in this section. However, we can use the services of service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our service providers act, see point 4. To whom do we give your personal information? > Service Providers ).
Keep in mind that the comments are public, so they will be visible to other users who access the publication.
- TEP presence in social networks.
- Presence of TEP in social networks:
TEP has a profile on the main social networks, such as Facebook, Twitter, Instagram, LinkedIn or YouTube .
When you become a follower of any of our pages on social networks, the processing of data will be governed by the conditions of use, privacy policies and access regulations that belong to the corresponding social network and previously accepted by the user.
TEP, in this sense, will treat your data with the purpose of correctly managing its presence in the social network, informing you of activities, products or services, as well as for any other purpose that the regulations of social networks allow.
Keep in mind that we have no influence on the information that the social network collects or how it processes it, so we recommend that you stay informed of the purpose and scope of the collection of information that is carried out through said social networks.
- TO WHOM DO WE GIVE YOUR PERSONAL INFORMATION?
In general, from TEP we will not communicate your data to third parties. However, in addition to the transfers that we specifically indicate in the section in which we explain the characteristics of the different operations (point 3), we inform you of the communications that we can make, in general, and that affect all previous treatments. and its legitimate base.
- Providers of essential services to execute the service we offer you, (for example, computer hosting companies or platforms for sending commercial communications). Notwithstanding the foregoing, these entities have signed the corresponding confidentiality agreements and will only process your data according to our instructions, not being able to use them for their own purposes or apart from the service they provide us.
International transfers. Some of our service providers are located in the United States or other countries located outside the European Economic Area. The services of these providers imply the existence of an international transfer of your personal data, which could mean a lower degree of protection than that contained in European regulations. However, all providers of this type are adhered to the framework of the Privacy Shield ( https://www.privacyshield.gov/welcome), an agreement signed between the United States and the European Union by which the American entities adhering to the program guarantee that they apply the same data protection standards as European companies or, where appropriate, the corresponding approved standard contractual clauses have been signed. by the European Commission. Therefore, the use of these providers does not give rise to a lower degree of protection of your personal data than the use of providers located in the European Union would have.
Among others, we use the services of Amazon Web Services, adhering to the framework of the Privacy Shield.
- Public Organizations and other entities . We may disclose to the competent public authorities or other private entities (for example, auditors) the data and any other information that is in our possession or that is accessible through our systems when there is a legal obligation to do so, as well as when it is required. , for example, when the purpose is to prevent or prosecute abuses of services or fraudulent activities through our Website or web page. In these cases, the personal data that you provide us would be kept and made available to the administrative or judicial authorities.
- In the event of a corporate operation: In the event that TEP such as a merger, an acquisition, sale of all or part of its assets or any other type of corporate operation in which a third party is involved, we may share, disclose or transfer the data of users to the successor entity (including during the pre-operation phase).
- To third parties after aggregation or anonymization: We may disclose or use aggregated or anonymized data (that is, which is not linked to an identified or identifiable natural person) for any purpose.
- To third parties with the consent of the user or another legitimate basis: In the event that we want to share data with third parties outside the scope of this Privacy Policy, their consent will be requested, in any case, or they will be informed about it and its legitimate basis.
Likewise, we inform you that this Privacy Policy only refers to the collection, treatment and use of information (related to personal data) by us through the interaction you make with our Website. Access to third-party Web pages that you can access through links from the Website have their own privacy policies over which we have no control. Therefore, before providing them with any personal information, we recommend that you inform yourself about their Privacy Policies.
- WHAT ARE THE RIGHTS YOU CAN EXERCISE AS INTERESTED?
You can exercise the rights that the law guarantees you in relation to the processing of your personal data by contacting our Data Protection Officer via email hola@emergprogram.com.
Any request for rights that we receive will be resolved as soon as possible and, in any case, within a maximum period of 1 month from when we receive it. In some cases, it will be necessary to request a copy of your identity document or other identification document if it is necessary to verify your identity.
The rights that correspond to you as an interested party are the following:
- Right to withdraw the consent granted
You can revoke your consent in relation to all processing based on it at any time. However, the withdrawal of consent will not affect the legality of the treatment based on the consent prior to its withdrawal.
- Right of access
You have the right to know what data is being processed, if applicable and, if so, to obtain a copy of these, as well as to obtain information regarding:
- the origin and recipients of the data;
- the purposes for which they are processed;
- whether there is an automated decision-making process, including profiling;
- the data retention period; Y
- the rights provided by the regulations.
- Right of rectification
You have the right to obtain the rectification of your personal data or to complete them when they are incomplete.
- Right of deletion
You have the right to request the deletion of your personal data if they are no longer necessary for the purpose for which they were collected or, where appropriate, if we are no longer authorized to treat them.
- Right to data portability
You have the right to request the portability of the data in the case of the processing of your data that is based on your consent or on the execution of a contract, as long as the processing has been carried out by automated means. In case of exercising this right, you will receive your personal data in a structured format, commonly used and readable by any electronic device. However, you can also request, when possible, that your data be transmitted directly to another company.
- Right to limit the processing of your personal data
You have the right to limit the processing of your data in the following cases:
- When you have requested the rectification of your personal data during the period in which we verify the accuracy of the same.
- When you consider that we are not authorized to process your data. In that case, you can ask us to limit its use instead of requesting its deletion.
- When you consider that it is no longer necessary for us to continue processing your data and you want us to keep it for the purposes of exercising or defending claims.
- In cases where there is a processing based on our legitimate interest and you have exercised your right to object to it, you can ask us to limit the use of your data during the verification of the prevalence of said interests with respect to yours.
- Right of opposition
You have the right to object at any time to the processing of your personal data based on our legitimate interest, including profiling.
Unsubscribe from commercial communications : Remember that at any time you can oppose the receipt of this type of communication by sending us an email to hola@TEP.com. You can also exclude yourself from this service by following the instructions indicated in the footer of the body of each of the electronic communications that we send you.
We remind you that, even if you proceed to unsubscribe from said commercial communications, you may continue to receive communications from TEP regarding the administrative management of the Services that you have contracted, security alerts, changes in our conditions and policies and other communications necessary for the development of the contractual relationship that we maintain with you or to resolve requests and petitions that you send us through the means that we make available to you.
- Right to file a claim with the Control Authority
Remember that, at any time, and in the event that you consider that we have violated your right to the protection of your data, you can address your defense to the corresponding Control Authority, in the case of Spain, the Spanish Data Protection Agency ( www.agpd.es ).
- Closing your account and withdrawal
To withdraw from the contracted Programs you must follow the procedure indicated in our Terms and Conditions. In the event that you desist and/or request cancellation (closure of your account) by sending an email to hola@TEP.com, you will lose the right to use any benefits or services that you may have active on the date of cancellation. and/or have contracted previously.
In the event that you request withdrawal or cancellation, we will be able to keep all your personal data for a period necessary to guarantee the exercise of our processes, our legal obligations and resolve possible disputes.
All your personal data will be processed and kept to the extent strictly necessary to comply with the law or for the purposes that we have described to you. Once the data is cancelled, we will be able to keep it for a period necessary to be able to guarantee the exercise of our processes and our legal obligations and resolve disputes. When your data is no longer relevant to the purposes for which it was collected, it will be deleted or anonymised, including any logs or other supporting information.
- HOW DO WE GUARANTEE THE CONFIDENTIALITY OF YOUR INFORMATION?
The security of your personal data is a priority for us. For this reason, TEP has implemented all the necessary security measures to guarantee effective use and treatment of the personal data provided by the user, safeguarding their intimacy, privacy, confidentiality and integrity and makes use of the technical means necessary to avoid the alteration, loss, unauthorized access or treatment of your data, according to the state of technology at all times.
Consequently, we comply with the recommended security standards to protect them. However, it is impossible to fully guarantee its security due to the very nature of the Internet and because there may be malicious actions by third parties beyond our control.
We promise to act quickly and diligently in the event that data security is compromised or compromised, and to inform you about it if it is relevant.
- WHAT REGULATIONS AFFECT THIS PRIVACY POLICY?
In case you wish to obtain more information about the regulations that assist you, protect you and establish your rights, we put at your disposal the laws that have inspired this policy and are relevant to you:
- General Data Protection Regulation EU 216/679
https://www.boe.es/buscar/doc.php?id=DOUE-L-2016-80807
- Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
https://www.boe.es/eli/es/lo/2018/12/05/3
- Law 34/2002, of July 11, on services of the information society and electronic commerce
http://www.boe.es/buscar/act.php?id=BOE-A-2002-13758
From TEP we can modify the content of the privacy policy at any time according to the legislative, jurisprudential or interpretation modifications of the Spanish Data Protection Agency that may occur.
Therefore, we recommend that you periodically review this Privacy Policy to be informed of how your personal data is treated and protected, as well as the rights that assist you.